Company Info/Contact Us About Us Children's Privacy Cancelled Orders
Damage Claims Data Security How We Use Information Information We Collect
Order Status Payment Options Pricing Privacy
Purchase Orders/Open Invoices Late Fees Refused Delivery Return Policies
Return Request/RMA Sales Tax Shipping Special Orders
Warranties Leasing Software & Downloads

Company Info/How To Contact Us

Office Hours: Noon-6pm (EST) Monday - Friday; 11-4 Saturdays, Closed National Holidays
Email Address:
Phone Number: (740) 983-6845
Correspondence/Payments To:
First Byte Computer Center
3561 SR 752
Ashville, Ohio 43103

Our Commitment To Your Privacy

Your privacy is important to us. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

Information We Collect

This notice applies to all information collected or submitted on this website. On some pages, you can make requests and register to receive materials. The types of personal information collected at these pages are:
  • Name
  • Address
  • Email address
  • Phone Number

How We Use Information

We use the information you provide about yourself only to send brochures or other promotional materials outlining our services. We do not share this information with outside parties. Since we do not sell items on this website, we do not collect credit card numbers or any other financial data.

Data Security

We do not process online orders.

Children's Privacy

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.

Order Status

We do not process online orders. All sales are conducted in person at our shop.


Costs quoted apply to specific repairs, jobs or computers or items in stock at that time.


No shipping costs apply; all items must be picked up in person at our shop.

Sales Tax

The tax that is charged on your purchase is the current rate for Pickaway County. Organizations in Ohio that are tax-exempt must provide a tax-exempt certificate; otherwise, sales tax will be charged.

Payment Options

Sorry, we cannot accept credit cards. We may, at our discretion, accept checks from established customers.


Some used items may carry a warranty; others are sold as is.
New items carry the manufacturer's warranty.
When parts are employed for repairs or upgrades, we always specify whether we will use new or used parts.
Check with us, at the time of purchase, to determine the warranty status of your products.

Damage Claims

Claims are not applicable since we do not ship any items.

Purchase Orders/Open Invoices

We do not accept purchase orders.

Late Fees

We may, at our discretion, invoice for our services; for all others, payment is due upon completion of a job, repair or at the time of sale. We consider an invoice past due after the due date, but will accept a postal mark date code on or before the due date as the payment date. In the event of late or defaulted payment, a $5.00 per invoice administration fee will be added to the principal amount for every recurring invoice until the debt is paid in full. This fee covers our office expenses for processing additional invoices.

On defaulted payments, an interest charge of 24% annually will be levied on outstanding balances due until payment is made in full.

Further, the buyer in default shall reimburse and indemnify First Byte Computer Center for any costs of collection incurred in collecting any past-due sums, including court fees, out-of-pocket expenses, and reasonable attorney fees.

Return Policy

Some goods may be returned for exchange, store credit or a refund. On some goods, sales are final; check with us for the terms of each item before you purchase.
Software: No returns for credit will be issued for open software. Any defective products will be replaced with another copy of the same item.

Special Orders

Special Orders: All special-order item sales are final; sorry, no returns are permitted. Any defective products will be replaced with the same item.

Cancelled Orders

Special orders which are cancelled are subject to a restocking fee; check with us for terms before placing any special orders.

Refused Delivery

Refused deliveries are not applicable since we do not deliver; all items are picked up in person.

Software & Downloads

First Byte Computer Center provides, as a convenience, downloads of software and drivers for some of its products.

There are inherent dangers in the use of any software available for downloading on the Internet, and First Byte Computer Center cautions you to make sure that you completely understand the potential risks before downloading any of the software. You are solely responsible for adequate protection and backup of the data and equipment used in connection with any of the software, and First Byte Computer Center will not be liable for any damages that you may suffer in connection with using, modifying or distributing any of the software.


The software & driver products offered in this site are provided by parties other than First Byte Computer Center. First Byte Computer Center makes no representations regarding either the products or any information about the products. Any questions, complaints, or claims regarding the products must be directed to the appropriate manufacturer or vendor.


We do not offer lease options.